Safety, quality, learning, accountability, freedom to speak up, consistency. These things are important to everyone who works for IPC. They are the way we build our systems and processes. They are the habits we want and the principles we trust.

To help ensure accountability and support, which are of course key principles of governance, we also have some named leads to oversee these topics across the company.

  • Medical director - Dr Michael Twitchen
  • Clinical governance lead - Dr Venetia Allan

To help all our staff uphold the values of transparency and learning the following people have responsibility in specific areas:

  • Complaints and suggestions - Gavin Gaddes-Mitchell
  • Patient surveys and feedback - Juliet Gogoua
  • Information governance - Neil Iosson
  • Data protection officer - Michael Twitchen