To support the development of excellent utilisation of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital. This includes using medicines knowledge to help improve the efficiency and resilience of General Practice teams.
Responsible to: IPC Service Manager and Clinical Pharmacist
Location: Various across Coastal West Sussex
Salary: £27,475-30,935 FTE
Equivalent to Agenda for Change Band 5 dependent on experience and qualifications
Service area: PCN Staffing
A relatively new role in General Practice combining patient-facing, analytical and administrative elements of work. The post-holder will help patients to get the best from their medicines by communicating changes to agreed and approved protocols, improving repeat prescribing processes, promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. Each IPC Pharmacy Technician will work for one Primary Care Network (group of GP practices) in Coastal West Sussex.
The precise role of each Pharmacy Technician will vary slightly depending upon which Primary Care Network the post-holder works for but will be made up of many of the following:
- Support the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
- Stream general prescription requests and work the reception teams, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
- Assist patients with responses to medication queries
- Provide training and support on the legal, safe and secure handling of medicines, including the implementation and increased use of the Electronic Prescription Service (EPS).
- Promote Electronic Repeat Dispensing (eRD) and online ordering as appropriate to patient and practice needs.
- Implement efficient ordering and return processes and reduce medication wastage, liaising with patients as needed.
- Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
- Help to organise and run various systems for the delivery of QOF and locally commissioned enhanced services.
- Review and develop policies in line with CQC compliance.
- Develop relationships with other pharmacy professionals and members of the multi-disciplinary team including primary care, community pharmacy, secondary care and mental health.
- Contribute to the delivery of effective daily processes for the transfer of care between hospitals and GPs including effective signposting, record updates and relate communication.
- Through the use of audit and action planning, help to tackle health inequalities.
|Essential Requirements||Desirable Requirements|
|Professional registration with GPhC||Experience of working in a GP practice|
|BTEC/NVQ level 3 or equivalent in pharmaceutical sciences||Experience using SystmOne or EMIS|
|Evidence of continued professional development (CPD)|
|Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy|
|Good clinical pharmacy knowledge including terminology|
|Computer literate (MS office packages)|
|Excellent organisation skills|
|Excellent communication skills with ability to adjust to suit the audience|
|Strong understanding of data protection and confidentiality|
|Self-motivated and pro-active|
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