GP Access Hubs and Urgent Treatment Centres

 

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GP Access Hubs

These clinics provide evening and weekend appointments with GPs, Advanced Clinical Practitioners, Nurses and Clinical Pharmacists. We run them from a GP practice in each coastal town and from several inland GP practices, staffed by local clinicians, close to home for most patients.

image of a doctor

 

Image of a patient

On behalf of, and in partnership with, all the local GP Surgeries, IPC is running GP Access Hubs (formerly the MIAMI clinics) for patients in various locations around Coastal West Sussex. These clinics have been successful in helping local people to access the help they need outside of normal GP practice opening times (up to 8pm on weekdays and during the day on weekends).

In 2018 the service was extended further, increasing access to General Practice Services across 7 locations in Coastal West Sussex.

 

Criteria

The service offers GP, Advanced Nurse Practitioner and Paramedic Practitioner appointments to patients who meet the following criteria:

  • A new problem of less than four weeks duration;
  • The patient hasn’t seen a healthcare professional for this problem before;
  • The problem isn’t related to pregnancy or mental health.

Across Coastal West Sussex, the service also offers a range of nurse appointments:

  • Dressings
  • Cervical Screening
  • Chronic Condition reviews (such as asthma, diabetes, COPD)

The clinician you see at a GP Access Hub will have full access to your medical record (with your consent.)

 

How to book a GP Access appointment

These appointments will be booked by your GP surgery for you so you should telephone your surgery in the normal way and if there are available GPAH appointments in your area suitable to you, you will be offered one. At the weekend you may also be offered an appointment at one of the hubs if you call NHS 111 for urgent health advice and support.

The hubs may be at your GP practice or they may be at a neighbouring GP practice nearby.

 

How to change an appointment

If you need to cancel or change your GP Access Hub appointment please leave a message on this answerphone: 01903 924192.
Otherwise, please contact your GP surgery where you made the appointment and they will be able to help you cancel or change it. You will not be able to cancel or change the appointment by calling the location that the hub is operating from.

 

Feedback

In order to help us to maintain the highest possible standards we would like to know how you felt about your experience of the IPC Service. Please use our secure online form to give us feedback

If our service has not met your expectations and you want to make a complaint please see the Complaints Procedure.